Privacy policy

Welcome to Ramizz Elder Care. This privacy policy explains how we collect, use, share and protect your personal information when you visit our website, www.ramizeldercare.com (the "Website"), or use our services. Your privacy is important to us, and we are committed to handling your personal information safely and responsibly.

Information we collect

We may collect the following types of information:

• Personal information: information that can identify you, such as your name, email address, phone number, date of birth and address, which you provide when filling out forms on our Website or while we provide our services.
• Medical and health information: if necessary, and with your explicit consent, we may collect health-related information to tailor our elder care services.
• Payment information: we collect payment details when you pay for our services.
• Automatically collected information: we collect certain information about your interaction with our Website, including IP address, browser type, device information and browsing behaviour, using cookies and other tracking technologies.

How we use your information

• Service provision: to provide and personalise our elder care services according to your needs.
• Customer support: to communicate with you about any enquiries or issues.
• Payment processing: to process payments for our services.
• Website improvement: to analyse Website usage and improve our services.
• Legal compliance: to comply with applicable laws, regulations and legal processes.

Sharing of your information

• With service providers: we may share your information with trusted third parties who help us provide and maintain our services (for example, payment processors and IT providers).
• With consent: we may share your information with third parties if you have given your explicit consent.
• Legal requirements: we may disclose your information when required by law or in response to a legal request.

Your choices and rights

• Access and correction: you may request access to, or correction of, your personal information.
• Withdrawal of consent: you can withdraw your consent for the collection or processing of your information at any time.
• Opting out of marketing: you may unsubscribe from our marketing communications by following the instructions in the email or by contacting us directly.

Data security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, alteration or disclosure. While we use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Cookies and tracking technologies

Our Website uses cookies and similar technologies to improve your experience. You can set your browser to refuse cookies; however, this may affect some features of the Website.

Children's privacy

Our Website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us to have it removed.

Third-party links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review the privacy policies of any third-party websites you visit.

Changes to this privacy policy

We may update this privacy policy from time to time. The updated policy will be posted on this page with a new effective date.

Contact us

If you have questions about this privacy policy or our data practices, please contact us at support@ramizeldercare.com or call +91 99903 59500.

Ramizz Elder Care, Third Floor, Main Dadri Road, Aghapur, near Gupta Paratha, Sector 41, Noida, Uttar Pradesh.